If you would like to return your purchase for a refund, you must reach out to customer support by either email or phone (888) 526-1885 to receive a return merchandise authorization (RMA).
If you return your purchase without a RMA, we can not guarantee you credit. You have up to 60 days from the date of purchase to request a refund. We will pay for the shipping label back to our warehouse and once we receive the item we will issue you a prompt refund.
Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product you should mail your product to:
- QuickBox - Sicuro Brands
- c/o VNSH.com
- 11551 E 45th Avenue, Unit C,
- Denver, Colorado, 80239, United States